Passenger Guide & Policies

Everything You Need Before You Fly

From packing guidelines and baggage limits to required border IDs and terminal guides, travel prepared with JetBluePartners.

Baggage Guidelines & Allowances

Carry-on, checked baggage, and sports equipment allowances.

Carry-On Baggage

All Standard Economy, Blue Extra, and Mint Suite fares include one free personal item and one free standard overhead carry-on.

  • Personal Item: Max 17 x 13 x 8 in. Must fit completely beneath the seat in front.
  • Overhead Carry-On: Max 22 x 14 x 9 in (including wheels and handles).
  • Basic Blue fares include a personal item only.

Checked Baggage

Standard weight limit is 50 lbs (23 kg) per bag with maximum dimensions of 62 linear inches (157 cm).

  • 1st Checked Bag: $35 (Included free in Blue Extra & Mint).
  • 2nd Checked Bag: $45 (Included free in Mint Suites).
  • Overweight Bags (51-70 lbs): +$100 surcharge per bag.

Travel Documentation & Identification

REAL ID requirements, passport validity, and TSA Secure Flight.

Domestic Travel (Within the U.S.)

All passengers aged 18 and older must present an acceptable government photo ID at TSA security checkpoints.

  • REAL ID-compliant state driver's license or state ID card
  • Valid U.S. or foreign passport
  • DHS Trusted Traveler card (Global Entry, NEXUS, SENTRI)
  • U.S. Department of Defense ID

International Travel

Passports must have at least six (6) months of validity remaining beyond your return date.

  • Valid unexpired passport with adequate blank pages
  • Tourist or business visa for destination country (if applicable)
  • Return ticket or proof of onward travel
  • Customs and electronic immigration declarations (ESTA, eTA, etc.)

Airport Information & Terminals

Where to find JetBluePartners check-in counters and gates.

AirportTerminalCheck-In CounterCut-Off Time
New York (JFK)Terminal 5Departures Level 3, Desks 1-1845 min prior (Dom) / 60 min (Intl)
Boston (BOS)Terminal CLevel 2 Ticketing Lobby45 min prior
Los Angeles (LAX)Terminal 3Upper Level Check-in45 min prior
Miami (MIA)Concourse DNorth Terminal, Area 245 min prior
Orlando (MCO)Terminal ALevel 3 Ticketing45 min prior

Helpful Travel Tips

Get the smoothest experience from curb to cruising altitude.

Arrive Early

Arrive at the airport 2 hours before domestic departures and 3 hours before international flights.

Check-in at 24h

Check-in opens exactly 24 hours prior to flight departure. Snag your preferred boarding group early.

Charge Devices

Every JetBluePartners seat features AC and USB-C power ports to keep your laptops and phones charged.